PDQ opens API access across all plans

PDQ said on September 16, 2026, that API access and prebuilt integrations are now available across all plan tiers, alongside new endpoints for custom fields, vulnerability data and deployment status. The changes are aimed at helping IT teams connect endpoint data to the tools they already use and cut manual workflow work.

Why it matters: - PDQ’s broader API access gives more IT teams a way to connect endpoint management data with asset tools, ticketing systems, security platforms and automation workflows. - The update is meant to reduce manual exports, status checks and record updates that slow down day-to-day IT operations. - New endpoints for custom fields, vulnerability data and deployment status expand what teams can move between PDQ and outside systems.

What happened: - PDQ announced that API access and prebuilt integrations are now available across all plan tiers. - The company also introduced new API endpoints for custom fields, vulnerability data and deployment status. - The announcement was made on September 16, 2026, from Salt Lake City. - PDQ said the change gives customers more ways to connect PDQ with existing systems and workflows.

The details: - API access across all plans lets customers build custom workflows and connect PDQ with external systems. - Availability of individual endpoints still depends on the capabilities included in each plan. - Prebuilt integrations give teams another way to automate workflows without building connections from scratch. - Custom field management lets teams move device metadata into PDQ and let external systems update or retrieve those values. - Examples include device ownership, business unit and user metadata from an asset platform, CMDB, directory or internal system. - Vulnerability data retrieval allows teams to send PDQ vulnerability data into reporting, ticketing, compliance, security or automation tools. - Deployment status retrieval lets external systems track outcomes, report success or failure and trigger follow-up actions. - PDQ said its Zapier integration can support workflows using custom fields, vulnerability data and deployment information. - PDQ also listed integrations with Entra ID, Jira, Freshservice, Freshdesk, HaloPSA, HaloITSM, ServiceNow and Zendesk. - PDQ supports MCP-compatible AI assistants and offers a public API for custom integrations and workflows. - More information is available at pdq.com.

Between the lines: - The update pushes PDQ closer to being a central data layer for endpoint operations, not just a deployment tool. - The company is framing integrations as a way to connect vulnerability management, software deployment, asset data and remediation into one workflow. - That matters because IT teams often need the same data in multiple places, and API access lowers the friction of moving it.

What's next: - Teams can start using the expanded API and integration options now, subject to plan-specific endpoint availability. - Customers that already use Zapier or PDQ’s prebuilt integrations can extend automation without building every connection themselves. - PDQ said the new capabilities are designed to support more unified operational workflows over time.

The bottom line: - PDQ is widening access to the plumbing behind its endpoint management platform, betting that easier connections will make the product more useful inside broader IT stacks.